Refund Policy

We want you to be happy with your purchase. If you are not satisfied, we offer a 30-day refund policy from the date your order is delivered.

Eligibility

• Requests must be made within 30 days of delivery.
• Products should be at least half full so we can review the issue.
• Proof of purchase (order number or receipt) is required.

How to Request a Refund

Email support@neurovitality.com with your order number and the reason for the refund. We'll respond with next steps within 1–2 business days.

Processing

Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery and we will replace it or refund it in full at no extra cost.